2x Freematics ONE+ Traccar Edition aren't working

[stanley]

Which cellular module do you have in the units? Which operator did you see from serial output when you using hologram sim card?

[trackernsw]

Which cellular module do you have in the units? IDK
Which operator did you see from serial output when you using hologram sim card? optus au

[stanley]

I assume you have SIM7600E-H in your units which works on Optus network. I use Optus myself and never had an issue. Please show me the serial output when you use Optus sim cards.

[trackernsw]

CPU:160MHz FLASH:4MB
IRAM:351KB
DEVICE ID:E5910RGP
TYPE:16
MEMS:ICM-20948
ACC BIAS:-0.00/-0.02/1.01
GNSS:OK
CELL:SIM7600E-H
OBD:NO
[ 11337][E][sd_diskio.cpp:126] sdSelectCard(): Select Failed
[ 11337][E][sd_diskio.cpp:790] sdcard_mount(): f_mount failed: (3) The physical drive cannot work
NO SIM CARD
[ 11641][E][sd_diskio.cpp:126] sdSelectCard(): Select Failed
NO SD CARD
[BUF] 3 samples | 26 bytes | 3%
CELL OFF
[BUF] 12 samples | 104 bytes | 12%
[BUF] 21 samples | 182 bytes | 21%
[BUF] 30 samples | 260 bytes | 31%
[BUF] 39 samples | 338 bytes | 40%
[BUF] 47 samples | 410 bytes | 50%
[BUF] 56 samples | 488 bytes | 59%
[BUF] 64 samples | 560 bytes | 68%
[BUF] 73 samples | 638 bytes | 78%
[BUF] 82 samples | 716 bytes | 87%
[BUF] 91 samples | 794 bytes | 96%
[BUF] 94 samples | 820 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
CELL:NO
CELL OFF
[BUF] 90 samples | 796 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
CELL:SIM7600E-H
[BUF] 90 samples | 796 bytes | 100%
NO SIM CARD
[BUF] 90 samples | 796 bytes | 100%
CELL OFF
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
Port closed

[trackernsw]

Above is the serial output,

Regarding installation of the sim card & sd card is the same in the guide = https://freematics.com/pages/products/f ... art-guide/

APN: connect

Wondering how is the sd card failing, it's brand new it came with the order?

[trackernsw]

another round of serial ouput.

CPU:160MHz FLASH:4MB
IRAM:351KB
DEVICE ID:E5910RGP
TYPE:16
MEMS:ICM-20948
ACC BIAS:0.00/-0.02/1.01
GNSS:OK
OBD:NO
SD:29832 MB total, 1 MB used
1.CSV
2.CSV
3.CSV
4.CSV
5.CSV
6.CSV
7.CSV
8.CSV
9.CSV
10.CSV
11.CSV
12.CSV
13.CSV
14.CSV
15.CSV
16.CSV
17.CSV
File: /DATA/1.CSV
[BUF] 3 samples | 26 bytes | 3%
CELL:SIM7600E-H
[BUF] 11 samples | 98 bytes | 12%
[BUF] 19 samples | 170 bytes | 21%
NO SIM CARD
[BUF] 26 samples | 236 bytes | 31%
CELL OFF
[BUF] 35 samples | 314 bytes | 40%
[BUF] 44 samples | 392 bytes | 50%
[BUF] 52 samples | 464 bytes | 59%
[BUF] 61 samples | 542 bytes | 68%
[BUF] 70 samples | 620 bytes | 78%
[BUF] 79 samples | 698 bytes | 87%
[BUF] 88 samples | 776 bytes | 96%
[BUF] 90 samples | 796 bytes | 100%
[FILE] 1KB
[BUF] 89 samples | 790 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
CELL:SIM7600E-H
[BUF] 93 samples | 814 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
NO SIM CARD
CELL OFF
[BUF] 93 samples | 814 bytes | 100%

[stanley]

SIM card not inserted correctly or you are using a not very proper SIM adapter.

[trackernsw]

Using a new sim, with the Freematics ONE tracker. that's it.

I'm 100% sure its inserted correctly, like in the guide https://freematics.com/pages/products/f ... art-guide/

[trackernsw]

Images of how the sim card & sd card is installed

[trackernsw]

and this one too