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Freematics Builder no Serial Port Option (Freematics ONE)

Posted: Thu Apr 13, 2023 10:16 pm
by nunosan999
I am attempting to configure the APN configurations on a Freematics ONE device, via the Freematics Builder, version 1.2.3. I am able to load and build the telelogger.ino file.

But I see no option to upload the configurations, ie, no serial port options, as per attached screenshot.


I have the device connected to the PC via USB and it lights up red and beeps when I connect.

How can I troubleshoot this connection in order to upload the configs on my device?

Thanks in advance

Re: Freematics Builder no Serial Port Option (Freematics ONE)

Posted: Thu Apr 13, 2023 10:57 pm
by nunosan999
Issue sorted. USB COM serial port driver was not installed. Used Windows device manager to update the driver and everything now working as expected.

Re: Freematics Builder no Serial Port Option (Freematics ONE)

Posted: Wed Apr 10, 2024 11:28 am
by villagetunic
You are correct; the screenshot you may have seen for previous versions of Freematics Builder appears to be out of current. Here's how to troubleshoot the connection and upload setups for your Freematics ONE device with Freematics Builder version 1.2.3.

Re: Freematics Builder no Serial Port Option (Freematics ONE)

Posted: Mon Apr 22, 2024 8:30 pm
by nodeshand
This is exactly the information I was looking for. Thanks for the answer. :)

Re: Freematics Builder no Serial Port Option (Freematics ONE)

Posted: Fri May 03, 2024 12:29 pm
by demurejunkie
Nobody put in the driver for the USB COM serial port. After updatingbasketball stars the driver through Windows' device manager, all functionality returned to normal.

Re: Freematics Builder no Serial Port Option (Freematics ONE)

Posted: Thu May 16, 2024 3:53 pm
by celemtine
nunosan999 wrote: Thu Apr 13, 2023 10:57 pm Issue sorted. USB COM serial port driver was not installed. Used Windows device manager to update the driver and everything now working as expected.
Thanks for the info, I had this problem with my device yesterday so I came looking for an answer and this one helped. Thanks for your contribution.

Re: Freematics Builder no Serial Port Option (Freematics ONE)

Posted: Tue Aug 06, 2024 11:48 am
by storagenestle
Ensure that the necessary USB drivers for your Freematics ONE device are installed on your computer.geometry dash Without the correct drivers, the device might not be recognized correctly.