Freematics Forum

I am attempting to configure the APN configurations on a Freematics ONE device, via the Freematics Builder, version 1.2.3. I am able to load and build the telelogger.ino file.

But I see no option to upload the configurations, ie, no serial port options, as per attached screenshot.


I have the device connected to the PC via USB and it lights up red and beeps when I connect.

How can I troubleshoot this connection in order to upload the configs on my device?

Thanks in advance

Issue sorted. USB COM serial port driver was not installed. Used Windows device manager to update the driver and everything now working as expected.

You are correct; the screenshot you may have seen for previous versions of Freematics Builder appears to be out of current. Here's how to troubleshoot the connection and upload setups for your Freematics ONE device with Freematics Builder version 1.2.3.

This is exactly the information I was looking for. Thanks for the answer.

Nobody put in the driver for the USB COM serial port. After updatingbasketball stars the driver through Windows' device manager, all functionality returned to normal.