SIM connection problem +CGREG: 0,2

Inquiry and support for Freematics products
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ltschu
Posts: 2
Joined: Mon Aug 07, 2023 11:26 pm

SIM connection problem +CGREG: 0,2

Post by ltschu »

I have a One+ Traccar Edition and using it with the supplied hologram SIM. In the config.h file, I set the APN to hologram:

Code: Select all

// cellular network settings
#define CELL_APN "hologram"
But the device keeps searching for a sim connection:

Code: Select all

CPU:160MHz FLASH:4MB
IRAM:342KB
DEVICE ID:A0HN863A
TYPE:16
MEMS:ICM-20948
ACC BIAS:-0.03/-0.01/1.00
GNSS:NO
OBD:NO
[ 11819][E][sd_diskio.cpp:802] sdcard_mount(): f_mount failed: (3) The physical drive cannot work
[ 12319][E][sd_diskio.cpp:126] sdSelectCard(): Select Failed
NO SD CARD
[CELL] Activating...
CELL:SIM7070G
IMEI:X

[CELL] Searching...
[BUF] 3 samples | 30 bytes | 1/32
[BUF] 9 samples | 90 bytes | 3/32
[BUF] 15 samples | 150 bytes | 5/32
[BUF] 21 samples | 210 bytes | 7/32
[BUF] 27 samples | 270 bytes | 9/32

+CGREG: 0,2

OK


+CGREG: 0,2

OK
[BUF] 33 samples | 330 bytes | 11/32
[BUF] 39 samples | 390 bytes | 13/32
[BUF] 45 samples | 450 bytes | 15/32
[BUF] 51 samples | 510 bytes | 17/32
[CELL] Activating...
CELL:SIM7070G
IMEI:X

[CELL] Searching...
Hologram support said:
We dug into the SIM and it appears that it is connected to the Network and opening sessions. The Hologram SIM is working as expected on the Network, allowing the device to open sessions. However, the device is not sending any data through that open session.
What can I do to make it work?
stanley
Site Admin
Posts: 1039
Joined: Sat Mar 01, 2014 3:15 am

Re: SIM connection problem +CGREG: 0,2

Post by stanley »

From what we observed, a local sim card is more quickly allowed to register into the network than a roaming hologram sim card. But once it is allowed in, it gets connected fairly quickly every time. This seems to vary among operators though.
ltschu
Posts: 2
Joined: Mon Aug 07, 2023 11:26 pm

Re: SIM connection problem +CGREG: 0,2

Post by ltschu »

Is it normal to wait for several days till the SIM gets allowed to register into the network?
stanley
Site Admin
Posts: 1039
Joined: Sat Mar 01, 2014 3:15 am

Re: SIM connection problem +CGREG: 0,2

Post by stanley »

That's not normal. Have you tried with another SIM card?
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