Hey,
I'm just getting started and messing with my Freematics ONE. I wanted to do some testing and get it logging to the Freematics Hub. For the life of me I can't find anywhere that tells me how to get or generate my SERVER KEY so i can connect. I might just be missing it, but its not obvious to me.
How do I get a SERVER_KEY so i can feed data to the HUB?
Thanks for any help!
HUB Server Key
Re: HUB Server Key
Please send email to support@freematics.com.au to get your key.
Re: HUB Server Key
I did that and it bounced.
The response from the remote server was:
550 The mail server could not deliver mail to support@freematics.com.au. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
The response from the remote server was:
550 The mail server could not deliver mail to support@freematics.com.au. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
Re: HUB Server Key
Hello -
similar problem here -
I've sent a request for a Hub server key a week ago to
support@freematics.com.au
but heard no response...
Am grasping at straws for how to proceed...
Please advise
similar problem here -
I've sent a request for a Hub server key a week ago to
support@freematics.com.au
but heard no response...
Am grasping at straws for how to proceed...
Please advise
-
alessioDOS
- Posts: 1
- Joined: Mon Jun 05, 2017 7:05 pm
Re: HUB Server Key
Hello guys,
I have the same problem!
I've sent a request for a Hub server key a week ago to support@freematics.com.au but heard no response...
I sent a new request today, via "leave a message" directly from the web site...
It's urgent!
Please advise
Alessio
I have the same problem!
I've sent a request for a Hub server key a week ago to support@freematics.com.au but heard no response...
I sent a new request today, via "leave a message" directly from the web site...
It's urgent!
Please advise
Alessio
Re: HUB Server Key
FWIW - I also sent a mail directly to the author posting on the GitHub repo on 2 June. It is now 1 full week later, with no response from any of several attempts to reach out. 
It seems as if this company has no interest to support it's product...
Buyer beware...
It seems as if this company has no interest to support it's product...
Buyer beware...
Re: HUB Server Key
Email stanley directly. I think he only uses github as a repository.
Re: HUB Server Key
Hi Protomor, thanks for the suggestion - but can you suggest an email that might actually get a response?
I've sent emails to stanleyhuangyc@live.com on 2 June and again tonight (that's the email visible at Freematics GitHub repo), support@freematics.com 27 May (the email actually listed in the code, where Freematics suggests to ask for a key), and stanley@broadintel.com (the email listed on the Freematics blog page).
Stanley@broadintel.com bounced, and there has been only radio silence from the other two.
Who knows - maybe my mails bounced or went to spam. But it's been over two weeks! So it's not looking good for support except via nice folk in the community like yourself...
I've sent emails to stanleyhuangyc@live.com on 2 June and again tonight (that's the email visible at Freematics GitHub repo), support@freematics.com 27 May (the email actually listed in the code, where Freematics suggests to ask for a key), and stanley@broadintel.com (the email listed on the Freematics blog page).
Stanley@broadintel.com bounced, and there has been only radio silence from the other two.
Who knows - maybe my mails bounced or went to spam. But it's been over two weeks! So it's not looking good for support except via nice folk in the community like yourself...