Freematics Forum

Posted: **Sun Jul 05, 2020 1:38 am**

Hi,

I have downloaded the Freematics Hub software for windows ver 0.9.9

I installed it and run it, when i run the simulator it says login failed, and the hub webgui says it is in maintenance mode when i try loggin in as a deviceid, saw in another post that that changing a line in config.js as follows fixes some issues

Code: Select all

from: const serverURL = window.require ? "http://localhost:8080/api/" : (window.location.href.indexOf("localhost") > 0 ? "/api/" : "hub/api/");
to: const serverURL = window.require ? "http://localhost:8080/api/" : (window.location.href.indexOf("localhost") > 0 ? "/api/" : "/api/");

Now i got the simulator to login, but as soon as i go to the webgui and put in the simulator deviceid, it says no such user, even though in the data directory the simulator deviceid's data is there.

Any help would be greatly appreciated, Thanks

Posted: **Sat Jan 30, 2021 7:04 pm**

I had the same issue, and it was resolved after changing the simulator device id from the default SIMULATOR to other ID such as test. There's some tricky/buggy code in portal.js that the ID is treated as user if its length is longer than 8:

Code: Select all

if (input.length <= 8 && input.indexOf("@") < 0 && input.indexOf("#") < 0) {
  // treat as device ID
  // ...
} else {
  // treat as user name
  // ...
}

Posted: **Tue Feb 23, 2021 12:59 pm**

Yeah that's a bug. Because actual device ID is no longer 8 characters at the moment. Will publish a new release soon.

Posted: **Thu Sep 26, 2024 9:13 pm**

Freematics Hub is a versatile device for vehicle data logging and diagnostics, but users may encounter Windows compatibility issues. Common problems include driver installation failures and connection errors with Windows OS.dish internet price To resolve these issues, ensure that the latest drivers are installed, check for software updates, and consider using compatibility mode. Engaging with community forums can also provide additional troubleshooting tips and solutions.

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Freematics Hub - Windows Issues

Freematics Hub - Windows Issues

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