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No response on emails.

Posted: Thu Sep 21, 2017 1:47 pm
by alisarwar
I placed an order for One+ last week. I received an order confirmation email 6 days ago. And since than I have sent four emails to Freemtics to send me shipping details but there has not been a single reply.

I had no other choice but to post on the forum and seek help from you. The phone number on the site doesn’t work as well.

Can anyone help me sort out this issue?

Anxiously waiting.

Re: No response on emails.

Posted: Tue Sep 26, 2017 4:21 pm
by stanley
Please send email to purchase(at)freematics.com.au and provide your order number for order inquiry. If you see your order status changing, everything should be fine. For shipping arrangements, please read: https://freematics.com/store/index.php? ... ation_id=6