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HUB Server Key
Posted: Thu Jan 12, 2017 2:45 am
by srv1054
Hey,
I'm just getting started and messing with my Freematics ONE. I wanted to do some testing and get it logging to the Freematics Hub. For the life of me I can't find anywhere that tells me how to get or generate my SERVER KEY so i can connect. I might just be missing it, but its not obvious to me.
How do I get a SERVER_KEY so i can feed data to the HUB?
Thanks for any help!
Re: HUB Server Key
Posted: Wed Jan 25, 2017 8:54 pm
by stanley
Please send email to
support@freematics.com.au to get your key.
Re: HUB Server Key
Posted: Sat Feb 04, 2017 4:07 am
by srv1054
I did that and it bounced.
The response from the remote server was:
550 The mail server could not deliver mail to
support@freematics.com.au. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
Re: HUB Server Key
Posted: Sat Jun 03, 2017 8:22 am
by cottjr
Hello -
similar problem here -
I've sent a request for a Hub server key a week ago to
support@freematics.com.aubut heard no response...
Am grasping at straws for how to proceed...
Please advise
Re: HUB Server Key
Posted: Mon Jun 05, 2017 7:10 pm
by alessioDOS
Hello guys,
I have the same problem!
I've sent a request for a Hub server key a week ago to
support@freematics.com.au but heard no response...
I sent a new request today, via "leave a message" directly from the web site...
It's urgent!
Please advise
Alessio
Re: HUB Server Key
Posted: Sat Jun 10, 2017 5:42 am
by cottjr
FWIW - I also sent a mail directly to the author posting on the GitHub repo on 2 June. It is now 1 full week later, with no response from any of several attempts to reach out.
It seems as if this company has no interest to support it's product...
Buyer beware...
Re: HUB Server Key
Posted: Mon Jun 12, 2017 8:28 pm
by protomor
Email stanley directly. I think he only uses github as a repository.
Re: HUB Server Key
Posted: Wed Jun 14, 2017 12:25 pm
by cottjr
Hi Protomor, thanks for the suggestion - but can you suggest an email that might actually get a response?
I've sent emails to
stanleyhuangyc@live.com on 2 June and again tonight (that's the email visible at Freematics GitHub repo),
support@freematics.com 27 May (the email actually listed in the code, where Freematics suggests to ask for a key), and
stanley@broadintel.com (the email listed on the Freematics blog page).
Stanley@broadintel.com bounced, and there has been only radio silence from the other two.
Who knows - maybe my mails bounced or went to spam. But it's been over two weeks! So it's not looking good for support except via nice folk in the community like yourself...