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Re: No response on "Customer Service"

Posted: Mon Nov 03, 2014 6:04 pm
by stanley
There is some problem with our store contact form. Please use this forum instead. What is your order number?

Re: No response on "Customer Service"

Posted: Tue Nov 04, 2014 11:21 am
by ucFreak
Unfortunately, I didn't note down the order number and I checkedout as a guest so didn't get any email either. Below is the Paypal confirmation, if not already mentioned, I ordered 2 units but I only need 1.

Shopping Cart Payment Sent (Unique Transaction ID #69A09013E8160492E)

Name:
Huang Yichun (The recipient of this payment is Non-U.S. - Verified)
Email:
stanleyhuangyc@gmail.com
Payment Sent to:

purchase@freematics.com.au

Total amount:
-$293.60 USD
Fee amount:
$0.00 USD
Net amount:
-$293.60 USD

Sales Tax:
$0.00 USD

Invoice ID:
1085 - Ashwin Vijayakumar
Date:
Oct 26, 2014
Time:
02:49:16 PDT
Status:
Completed

Re: No response on "Customer Service"

Posted: Thu Nov 06, 2014 6:41 pm
by ucFreak
Stanley,
Can I please get an ETA on my order?

Thanks