Freematics One+ Traccar - No cellular network

Inquiry and support for Freematics products
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bhemphil
Posts: 1
Joined: Fri May 17, 2024 11:45 pm

Freematics One+ Traccar - No cellular network

Post by bhemphil »

I cannot get my Freematics One+ Traccar to connect over cellular network. The terminal just prints this over and over again. (I removed the IMEI)

[CELL] Activating...
CELL:SIM7070G
IMEI:XXXXXXX
[CELL] Searching...
APN:hologram

Is there a way to get more debugging information to determine why my device is not connecting to the cellular network?
stanley
Site Admin
Posts: 1039
Joined: Sat Mar 01, 2014 3:15 am

Re: Freematics One+ Traccar - No cellular network

Post by stanley »

What's the cellular module's state code (can be found in serial output).
dennison
Posts: 2
Joined: Wed Jul 10, 2024 12:30 pm

Re: Freematics One+ Traccar - No cellular network

Post by dennison »

I can confirm this issue. I have not been able to get my Freematics One+ to work with the hologram SIM card. See below for full output. This seems to be the error code for the SIM card not registering[1]. This appears to be happening in CellSIMCOM::setup [2]. Any help on getting this device registered on the the hologram network would be appreciated.

[1] https://community.hologram.io/t/network ... ing/2466/3

[2] https://github.com/stanleyhuangyc/Freem ... 5C1-L276C1

[CELL] Activating...
[BUF] 44 samples | 528 bytes | 22/32
[BUF] 48 samples | 576 bytes | 24/32
CELL:SIM7070G
IMEI:86545605370XXXX <--- obfuscated
[CELL] Searching...
APN:hologram
[BUF] 52 samples | 624 bytes | 26/32
[BUF] 56 samples | 672 bytes | 28/32
[BUF] 60 samples | 720 bytes | 30/32
[BUF] 64 samples | 768 bytes | 32/32
[BUF] 64 samples | 768 bytes | 32/32
[BUF] 64 samples | 768 bytes | 32/32
[BUF] 64 samples | 768 bytes | 32/32

+CGREG: 0,2

OK

+CGREG: 0,2

OK
dennison
Posts: 2
Joined: Wed Jul 10, 2024 12:30 pm

Re: Freematics One+ Traccar - No cellular network

Post by dennison »

Just to be sure I double checked building and installing thus using Freematics builder on Windows and received the same result. My sim card is registered in the hologram portal but has not received a connection yet.
stanley
Site Admin
Posts: 1039
Joined: Sat Mar 01, 2014 3:15 am

Re: Freematics One+ Traccar - No cellular network

Post by stanley »

A customer reported this issue solved by using a local (non roaming) SIM card first to activate and then hologram sim cards can be registered on the network.
benm4nn
Posts: 13
Joined: Wed Jan 31, 2024 5:27 pm

Re: Freematics One+ Traccar - No cellular network

Post by benm4nn »

Hi @stanley I want to try a local SIM but I need to provide an APN Username and APN password. I can't see how to do this in the Telelogger v5 code.
Also I tried what was suggested here but it didn't work: viewtopic.php?p=49629&hilit=apn#p49629
Please advise! Thanks
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