Freematics Forum

Hi @stanley please advise?

Hi @stanley have we concluded that your devices cannot work in Kenya? I've written to ask for paid support, but received no answer. It's very frustrating to spend a lot of time and money and not get a conclusive response...

Hi @stanley please advise? Do you need any other information to diagnose why the devices cannot connect to a network in Kenya?

Hi @stanley please advise? I've tried your type A and B ONE+ devices with both global and local SIMs and they will not register on the network even after days being powered up...

Here's the carrier information on Safaricom...

https://www.imei.info/carriers/kenya/safaricom/

GSM bands: 900 (E-GSM),1800 (DCS)

GSM protocols: EDGE, GPRS

UMTS bands:B1 (2100)

UMTS protocols: DC-HSDPA 42.2, UTMS

LTE bands: B3 (1800+), B20 (800 DD)

LTE protocols: LTE

Thanks @stanley for the code update...

I've set my APN_username and password in config.h as follows, which is correct for the main Kenya telco (Safaricom/Vodafone):

#define APN_USERNAME "saf"
#define APN_PASSWORD "data"

The +CGREG: status started as +CGREG: 0,3 (registration denied), but is ...

Hi @stanley

Is there a subscription I could pay for to get faster support please? I've been trying to get Freematics devices connected to the network in Kenya for over a year now, ordered various types and SIMs. We have lots of projects we want to do with Freematics and Traccar, but until I can ...

Hi @stanley please advise... I cannot get a telco network connection in Kenya!
I'm unable to try a local SIM as this requires me to set an APN username and Password and I can't see how to do this with the Telelogger v5 code.

Hi Stanley, please advise how the set the APN Username and Password?

Hi there, did this approach work for you? I tried modifying the code, but the serial read out does not confirm whether the APN details were correctly passed and the device still can't connect to the network...